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Problem Ordering from Mr. Snuff?

So I am trying to order from Mr. Snuff.  The items are trying to order are definitely in stock.  For instance, FUBAR Boss shows "97" in stock but when I go to place my order, it says that "products marked with *** do not exist in the desired quantity in our stock..." 

Has anyone experienced this before? 

Comments

  • That means you are attempting to order more of an item than they have in stock. For example they have two Fubar Bosses and you are trying to order three.
  • That would be true, except they have 97 Fubar Boss and I'm simply trying to order 1. :)
  • In fact, it tells me I can't buy (1) Snuff Store Black Magic but if I change my quantity to (5) I can.  I was really just curious if anyone else has experienced this and if there is a workaround.
  • SvHSvH Member
    Yes, same problem here... half of the content of my shoppingbasket is out of stock. When I look for the products they should still be available.
  • It's just strange because some of them show that there are 40+ in stock and it will not let me purchase.  

    There are some items that it won't let me purchase 1 but it lets me purchase 5.  
  • Ended up ordering stuff I didn't want and could not get the stuff I did want.  Oh well! 
  • I just had this same issue today. @Amanda
  • AmandaAmanda Member
    Hey Guys,

    Thanks for this heads up and for explaining the issue in brief. I have escalated this issue to my tech team, hoping that they will give us a fix soon.

    Fingers crossed. xx

    With Regards,
    Amanda
    Customer Relations
  • snufflessnuffles Administrator
    Hi all

    Sorry for the muck-up. Thought I fixed one problem but created another. All is fixed now, I believe.

    Please let me know if there are any problems.

    Cheers
    Pat
  • SvHSvH Member
    @Amanda @snuffles Thanks a lot! Everything seems to be back to normal again! :)
  • I wish I had waited to put in my recent orders. Haha. Thanks for the fix @Amanda and @snuffles. I went ahead and put in an additional order, too!
  • AmandaAmanda Member
    edited April 24 PM
    @SvH & @Feernot Thanks for the confirmation!


    With Regards,
    AmandaCustomer Relations
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