I placed a huge bulk order from mr snuff.spent about $400.I received some at different times.I was waiting for my remaining 3 tubs of 450 gm old paris and 2 high dry toast. i used online chat about 3 times. first time told me customer service was going to call,never did.than the third time customer service called.said nothing about my $127 snuff that never got to me. said i was a loyal customer and offered a discount if i order again.yeah ,im sure they would not give me a discount large enough to compensate my $127 that was lost. So needless to say i will not be using them any longer. I was a good customer that always spent a lot.I just want to warn others not to take a chance with bulk orders from them,because this may happen to you and you may not receive any large amount that was spent.