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Mr. Snuff is the best!

rostanfrostanf Member
in The Pub (Off Topic)
I just won a free tin of snuff from Mr Snuff on Instagram. You guys and gals need to get on Instagram for the fairly large snuff community there. Make sure to follow @official_mrsnuff when you do. Mr Snuff is the best!

Comments

  • MrSnuffMrSnuff Administrator
    PM
    Well done!

    When we realised our mistake we had a good laugh it has to be said.




  • mrmanosmrmanos Member
    PM
    MS is the best for customer service and fast shipping. I order from other vendors occasionally but mainly I'm loyal to MS. They always respond quickly to my inquiries and they usually have best selection.
  • MrSnuffMrSnuff Administrator
    PM
    @mrmanos thank you :)
  • MrSnuffMrSnuff Administrator
    PM
    I'll pass your comments along.

    We are constantly trying to improve our customer service, so any suggestions gratefully received - be gentle though, Nikki is a softy.
  • Mr_OMr_O Member
    PM
    You guys are great about getting stuff packed and shipped out quickly. I placed an order on the 25th or the 26th and it arrived this morning.
  • MrSnuffMrSnuff Administrator
    PM
    @Mr_O thank you

    Sometimes it does come back to bite us though, like when people wait a day to try to change their order. Can't win them all.
  • Mr_OMr_O Member
    PM
    For sure! I can imagine!
  • KengivensKengivens Member
    PM
    When did the American Snuff section disappear from Mr Snuff. Its still on snuffstore.co
    I check them both hoping the temporarily out of stock items will be back
  • MrSnuffMrSnuff Administrator
    PM
    @Kengivens we are hopefully getting some more US snuffs in shortly with the help of a fellow snuffhouse member Hotak21.

    Unfortunately they are outrageously expensive (some nearly $14 a tin before I have them shipped to me, taxed by govt, booked into the warehouse management system etc) so they will not be well priced I am afraid. But at least we'll have them.

    If anybody else from a lower tax state feels like sending a box or two at a more reasonable price so we can offer them to fellow snuffers with no access I would much appreciate it.

    Dave
  • KengivensKengivens Member
    PM
    New record with this shipment. It shipped 2/17 (which was a postal holiday here in the US), arrived 2/24. Thats 7 days INCLUDING A HOLIDAY TO TEXAS USA!
  • DeezDeez Member
    PM
    Ordered on 2/19; arrived at my home in Atlanta (USA) 2/26.  Unbelievably fast.
  • TidalWaveTidalWave Member
    PM
    My cart is now sufficiently full that I really need free shipping to come back around ;)


  • CaptainblackboogersCaptainblackboogers Member
    PM
     i never start building a cart unless i plan on checking out immediately.  The constant e-mails trying to bribe me to check out get very annoying. Shame because i would love to build one up on my own time.
  • CaptainblackboogersCaptainblackboogers Member
    PM
    Oh, i'm dumb..all i had to do was unsubscribe from the newsletter.
  • TidalWaveTidalWave Member
    PM
    I don't mind the reminders. I like the 10% bribe :)


  • crullerscrullers Member
    PM
    I'd like to give a shoutout to Nikki. There was a slight mixup on my most recent order, understandable in these crazy times. I notified Mr. Snuff through the online contact form and her response was very fast and the matter was resolved with no problems at all. Thank you Nikki!
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