The reason why you see we have been slow to restock, while many snuffs have simply disappeared is because after the Brexit there has been a lot of changes in the law of snuff importing and exporting, as a result, many of our suppliers have shut down their business and have moved to a different line of business (LOB) making it difficult for us to restock those snuffs which they use to supply us.
Also, after the law change, we are facing a tremendous issue in restocking or importing few of our best sellers snuff to our current warehouse located in the Belfast, United Kingdom which is again contributing to the low inventory of a variety of snuffs we use to carry.
As a way around, we are looking into different options of importing snuffs from different suppliers and we are also looking into a new warehouse where we can import snuff which is difficult to import in our current warehouse. I hope you understand these things cannot be done in 1 week and will take a fair amount of time.
Having said this, I would really apologize for this inconvenience caused to you. At the same time, I do hope you understand the situation we are in and assume that we will get your support in this.
I hope this explanation makes sense to you.
Regards,
Amanda
Mr.Snuff Customer Relation
March 2018