@Maxandtan Hi there, I am really sorry for this bad experience you had with Mr. Snuff. However, I am relieved to see that you finally got your largest order which was shipped to you on 20th October. Can you please tell me your order number for the first two orders you made and you have not received it yet?
The moment I receive your reply with those 2 orders which are yet to be delivered to you, I will investigate this and will try to fix it ASAP.
I am looking forward to your reply on this with the order numbers, so I can fix this for you.
Regards,
Amanda
Mr.Snuff Customer Relation
March 2018